Just before Christmas Eve, a winter storm isolates the Victorian town of Wycliff on the shores of South Puget Sound from the outer world. Abigail Winterbottom, owner of the Bed & Breakfast The Gull’s Nest, struggles to stay on top of the situation as stranded tourists end up on her door step, each one with problems of their own.

Will she have room for all of them? And how can it be Christmas when all her own plans fall apart?